The Destination Ontario is hosting their annual travel information services conference on October 11-13, 2017. Join your travel information services colleagues from across Ontario and Canada for a conference designed for you to learn the latest trends and innovation, share best practices and engage with tourism industry partners.
DAVID PRENTICE – Keynote Speaker/ Sales Trainer
David Prentice is one of North America's most dynamic keynote speakers. For over twenty years, he has worked on sales, marketing and specialized customer service training projects with a down-to-earth, practical approach for many of North America's most progressive organizations.
Dave's client base reads like the "Who's Who" of the Fortune 500 and includes: AT&T, IBM, Deloitte, Rogers, Bell, RBC Bank, TD Bank, Novartis, Bayer, GlaxoSmithKline, the Berkshire Hathaway Group, Net Jets, CIBC World Markets, Microsoft, Sun Life, Manulife, Walt Disney, Nissan, and Honda.
Dave believes that sales professionals who provide trusted advice not only teach and guide their customers but also motivate themselves, their teammates and create a positive sales culture.
The opportunity to deliver value is what makes the advisor - customer experience exceptional. The “sales experience” is the platform for building trust, delivering value and creating customers for life.
Dave engages, excites and educates his audiences with practical ideas and communication models that work.
Prior to starting his consulting firm, Dave held a variety of senior sales, sales training and sales management positions with the Xerox Corporation, both in Canada and at the Xerox International Training Center in Leesburg, Virginia.
He is a strong believer that "learning never stops."
Google Canada’s Tourism Expert Returns
Kim is an Account Executive leading the tourism sector for Google/YouTube Canada, where she works in partnership with destination teams to inspire travelers around the world to visit Canada. This role has become a passion project for Kim as it combines her personal love of travel with her professional expertise in marketing. Prior to joining Google, Kim developed her reputation as a brand builder working on some of Canada’s most iconic brands including Cheerios, Yoplait, and the 2010 Vancouver Olympic Games sponsorship. When she’s not flying around the country working with her Tourism partners, Kim splits her time between Toronto and Vancouver.
ANDREW WIENS - TripAdvisor
International DMO Manager for TripAdvisor since 2012, Andrew has spoken about digital media, travel marketing, and reputation management in destinations as far flung as Gander, Newfoundland and Sao Paulo, Brazil. Andrew’s media background comes from working with large country & province level DMOs as well as local city level partners and companies like; Toyota, Patagonia, and United Airlines. When not traveling, Andrew calls Los Angeles home. He is a self-admitted tech addict that revels in the integration and evolution of technology in everyday life.
INDUSTRY MARKETPLACE AND AWARDS DINNER where you can connect with local tourism organizations and learn about their products and services.
TRAINING WORKSHOPS come be intrigued and learn the tools that will help you to engage visitors in your destination, and optimize economic growth for your community/region. Topics will include persona development and customer journey mapping.
NETWORKING with colleagues around the province and meet some of your national counterparts.
PRODUCT TOUR – EMBARK ON A TOUR WHICH SHOWCASES THE SOUTHERNMOST DESTINATION IN ALL OF CANADA – WINDSOR ESSEX PELEE ISLAND. We are Canada's southernmost destination with 100 miles of waterfront, a fascinating rum-running past, Caesars Windsor, Canada’s largest casino resort, and home to EPIC Wine Country.
Hosted by Tourism Windsor Essex Pelee Island, you will encounter both the urban and rural landscape as we offer two different specialized tours*. Highlights from the tours include: a visit to the southernmost point of the Canadian mainland at Point Pelee National Park, sampling some of the finest wines along the Lake Erie North Shore and discovering the award-winning gardens and breathtaking water vistas in Amherstburg. Windsor Essex Pelee Island is a remarkable destination and we look forward to showcasing our “plenty of reasons why you will love this place”.
*Product tours are subject to change